Privacy Policy

Effective March, 2025

Rio's Refuge ("we," "our," or "the Rescue") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with us online.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, and payment details (for donations or adoptions).

Non-Personal Information: Browser type, IP address, device information, and website usage data (collected via cookies or similar technologies).

2. How We Use Your Information

• We use the information you provide to:
• Process donations and send tax receipts
• Respond to inquiries and communicate with you
• Manage volunteer, adoption, and sponsorship applications
• Send newsletters, updates, and fundraising appeals (you may opt out at any time)
• Improve our website and services

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it with trusted third-party service providers only as necessary to operate our website, process donations, or send communications, under strict confidentiality agreements.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.

5. Cookies and Tracking

Our website may use cookies to enhance user experience, analyze traffic, and remember preferences. You can adjust your browser settings to refuse cookies, though some features may not function properly.

6. Third-Party Links

This site may contain links to external websites. We are not responsible for the content or privacy practices of those third parties. We encourage you to review their privacy policies.

7. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will delete it promptly.

8. Your Rights

You may:

• Request access to the personal data we hold about you
• Ask us to correct or delete your information
• Opt out of future communications
• To exercise these rights, please contact us at: info@riosrefuge.org.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us
If you have questions or concerns about this Privacy Policy, please contact:

Rio's Refuge
info@riosrefuge.org